Case Studies

/Case Studies



OneLegacy is the largest organ, eye and tissue recovery organization in the world. The nonprofit organization serves more than 200 hospitals, 11 transplant centers and a diverse population of nearly 20 million in Southern California. Among its major events is the sponsoring of the Donate Life float in the Tournament of Roses Parade each January as part of a national effort to deliver the simple message that the kind and generous act of becoming a donor helps save and heal lives. Kevin/Ross was asked to help promote the float and its message both locally and nationally while also providing the more than 50 co-sponsoring organizations around the country tools and strategies they need to promote their participation within their local markets.



SCAN is a not-for-profit Medicare Advantage plan committed to keeping seniors healthy and independent. As anyone who’s ever shopped for health insurance knows, benefits and provider networks tend to be strikingly similar from health plan to health plan. SCAN needed to differentiate itself from its many competitors and wanted to highlight its roots as a community organization founded by seniors for seniors. With no in-house PR team, SCAN turned to Kevin/Ross to help build brand awareness; position the organization as a leader in geriatric healthcare; and provide strategic counsel and ongoing PR support for program launches, new market expansions and more.

Antelope Valley Hospital


Antelope Valley Hospital is a 420-bed district hospital located in the city of Lancaster in northern Los Angeles County. As the area’s only full-service hospital, AVH provides a full array of medical/surgical services and is the only Level II trauma center within a 50-mile radius. Despite having served the community for more than 60 years, there was a strong feeling from the board of directors that local residents were not aware of the breadth of services offered by AVH or its high-standing medical capabilities. Kevin/Ross was engaged to help address this challenge by reintroducing the hospital and its competencies to the community.

Society of Hospital Medicine


The National Association of Inpatient Physicians was a recently formed professional trade organization created to represent the emerging field of hospitalist medicine. The trouble was the general public didn’t know who hospitalists were, and a skeptical healthcare industry questioned if this upstart specialty was merely the flavor of the month. Kevin/Ross was brought in to work with the physician board of directors and the new executive leadership team to help build the brand – not only of the organization but of the hospitalist specialty itself.